Privacy Policy

At Wanderlust (PT Wanderlust Creative Adventura), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and use our services, including Wanderlust Journey and Wanderlust Press.

1. Information We Collect

We collect information that you provide directly to us when you:

• Book a Tour: Name, email, phone number, emergency contact, and dietary/health requirements.

• Purchase a Book: Shipping address, billing information, and contact details.

• Inquiry/Contact: Information provided via our contact forms or email (halo@wanderlust.web.id).

2. How We Use Your Information

We use the collected data for the following purposes:

• Service Fulfillment: To process your book orders, register ISBNs, and manage your travel itineraries.

• Communication: To send booking confirmations, shipping updates, and respond to your inquiries.

• Payment Processing: To facilitate secure transactions via our authorized third-party payment gateways.

• Compliance: To meet legal and regulatory requirements in Indonesia.

3. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We only share information with trusted partners necessary to provide our services:

• Payment Processors: Your financial data is handled securely by our authorized payment gateway (e.g., Midtrans).

• Logistics Partners: Shipping companies (for book delivery) and local tour vendors (hotels or transport for Wanderlust Journey).

• Legal Authorities: When required by Indonesian law or to protect the rights and safety of our company and clients.

4. Data Security

We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. All online transactions are encrypted and processed through secure servers.

5. Cookies and Tracking

Our website uses cookies to improve your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings, though this may affect certain functionalities of the website.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request the correction of inaccurate information.

• Request the deletion of your data, subject to legal or contractual obligations (e.g., transaction records required for tax purposes).

7. Third-Party Links

Our website may contain links to third-party sites (such as Klook or social media). We are not responsible for the privacy practices of these external websites.

8. Changes to This Policy

PT Wanderlust Creative Adventura reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date."

9. Contact Us

If you have any questions regarding this Privacy Policy or your data, please contact us at:

• Email: halo@wanderlust.web.id

• Registered Office: Jl. Diponegoro 54 , Bondowoso, East Java, Indonesia 68213